Help Center

7lnk is an all-in-one digital platform that helps individuals and businesses manage their online presence. We offer:

• URL Shortening: Create short, branded links with advanced analytics
• Bookmark Manager: Organize and share your favorite links beautifully
• Form Builder: Create contact forms, registration forms, and more
• Survey Creator: Build surveys and collect responses with analytics
• CV/Portfolio Builder: Create professional online resumes
• Business Profiles: Showcase your business with a public networking page

Whether you're a content creator, marketer, job seeker, or business owner, 7lnk provides the tools you need to succeed online.

Yes! 7lnk offers a generous Free plan that includes:

• Up to 25 shortened links
• 1 bookmark collection
• 1 form with up to 50 submissions/month
• 1 survey
• Basic analytics
• QR code generation

For advanced features like custom domains, password protection, unlimited links, and detailed analytics, check out our Pro and Enterprise plans.

Creating an account is quick and easy:

7lnk works on all modern browsers and devices:

• Browsers: Chrome, Firefox, Safari, Edge, Opera (latest 2 versions)
• Mobile: iOS Safari, Android Chrome
• Tablets: iPad, Android tablets

Our platform is fully responsive and optimized for both desktop and mobile experiences. All features work seamlessly across devices.

Yes! 7lnk provides a comprehensive REST API for developers and businesses who want to integrate our services into their applications.

API features include:

• Create and manage short links programmatically
• Access click analytics and statistics
• Manage bookmarks and collections
• Create and retrieve form submissions
• Webhook integrations for real-time events

API access is available on Pro and Enterprise plans. Documentation is available in your dashboard under Settings → API.

URL shortening converts long, complex URLs into short, easy-to-share links. For example:

How it works:

Absolutely! 7lnk offers several customization options:

• Custom Alias: Instead of 7lnk.com/x8k2m, use 7lnk.com/my-promo
• Custom Domain (Enterprise): Use your own domain like links.yourbrand.com/sale

Alias rules:

• 3-50 characters long
• Letters, numbers, and hyphens only
• Must be unique (not already taken)
• Case-insensitive (MyLink = mylink)

7lnk provides comprehensive analytics for every shortened link:

Yes! Password protection is available on Pro and Enterprise plans.

When you enable password protection:

• Visitors see a password entry page before being redirected
• You set the password when creating/editing the link
• Failed password attempts are logged for security
• You can change or remove the password anytime

Use cases:

• Private documents and files
• Exclusive content for subscribers
• Beta testing links
• Internal company resources

Yes! Link expiration is available on Pro and Enterprise plans.

You can set links to expire:

• After a specific date/time: Perfect for limited-time offers
• After X number of clicks: Great for contests or limited downloads
• Both: Whichever comes first

When a link expires, visitors see a customizable "Link Expired" message. You can also redirect them to a different URL after expiration.

Every shortened link automatically gets a QR code! QR codes are scannable images that redirect to your link when scanned with a smartphone camera.

QR Code Features:

• Automatically generated for every link
• Download in PNG, SVG, or PDF format
• Customize colors to match your brand (Pro/Enterprise)
• Add your logo to the center (Enterprise)
• Track scans separately from regular clicks

Common uses:

• Business cards and print materials
• Product packaging
• Event posters and flyers
• Restaurant menus
• Store displays

A Bio Link (or Link-in-Bio) is a customizable landing page that contains multiple links. It's perfect for social media profiles where you can only include one link (like Instagram or TikTok).

What you can add to your Bio Link:

• Multiple clickable links with custom titles
• Social media icons
• Your profile photo and bio text
• Embedded videos (YouTube, TikTok)
• Music players (Spotify, SoundCloud)
• Contact buttons (email, phone, WhatsApp)

Customization options:

• Multiple themes and color schemes
• Custom backgrounds (colors, gradients, images)
• Button styles and animations
• Custom fonts

No! All links created on 7lnk are permanent by default. They will continue working indefinitely, even if you:

• Downgrade to a free plan
• Don't log in for a long time
• Reach your plan's link limit (existing links still work)

We believe your links are important assets, and we're committed to keeping them working.

Yes! You can edit most aspects of your links at any time:

• Destination URL: Change where the link redirects
• Title and description: Update for better organization
• Password: Add, change, or remove protection
• Expiration: Modify or remove expiry settings
• Tags: Reorganize your links

The Bookmark Manager is a powerful tool to save, organize, and optionally share your favorite websites and resources. Unlike browser bookmarks, 7lnk bookmarks are:

• Cloud-based: Access from any device, anywhere
• Shareable: Create public collections others can browse
• Visual: Automatic thumbnails and favicons
• Organized: Use collections, tags, and search
• Beautiful: Multiple display templates and themes

Creating a bookmark collection is simple:

We offer 6 beautiful templates to display your bookmarks:

Each template supports custom theme colors and can be changed at any time without losing your bookmarks.

Yes! Each bookmark collection has three visibility options:

• Public: Anyone with the link can view
• Private: Only you can see (requires login)
• Password Protected: Viewers must enter a password

You can change visibility at any time from the collection settings.

You can import bookmarks from Chrome, Firefox, Safari, or Edge:

We're currently developing browser extensions for Chrome and Firefox that will allow you to:

• Save bookmarks with one click
• Choose collection while saving
• Add tags and notes instantly
• Access your bookmarks from the toolbar

In the meantime, you can use our bookmarklet! Drag the "Add to 7lnk" button from your dashboard to your bookmarks bar for quick saving.

7lnk's form builder is versatile and supports various form types:

• Contact Forms: Let visitors send you messages
• Registration Forms: Event signups, waitlists
• Feedback Forms: Collect customer feedback
• Order Forms: Simple product orders (no payment)
• Application Forms: Job applications, submissions
• Lead Generation: Capture leads with custom fields
• RSVP Forms: Event attendance tracking

Our form builder supports these field types:

Form submissions are stored in your dashboard and can be delivered multiple ways:

• Dashboard: View all submissions with filtering and search
• Email Notifications: Get instant emails for new submissions
• Export: Download submissions as CSV or Excel
• Webhooks (Pro+): Send data to external services automatically

Yes! Forms can be customized to match your brand:

• Themes: Light, Dark, and Custom color schemes
• Colors: Primary color, background, text colors
• Logo: Add your logo to the form header
• Cover Image: Add a header image
• Button Text: Customize submit button text
• Success Message: Custom thank-you message
• Redirect URL: Send users to a page after submission

Yes! 7lnk forms include multiple layers of spam protection:

• Honeypot Fields: Invisible fields that catch bots (always enabled)
• Rate Limiting: Prevents rapid-fire submissions from same IP
• reCAPTCHA: Google's reCAPTCHA v2 or v3 (optional, Pro+)
• Country Blocking: Block submissions from specific countries (Enterprise)

These protections work together to keep spam out while not bothering legitimate users.

Absolutely! Each form can be embedded in multiple ways:

• Direct Link: Share the form URL directly
• Embed Code: Copy/paste HTML to embed in your site
• Popup/Modal: Open form in a popup window
• Iframe: Embed as an iframe with custom dimensions

Get embed codes from Form Settings → Share & Embed.

Submission counts reset on the 1st of each month. Stored submissions never expire.

While both collect data, they serve different purposes:

Surveys support all form fields plus special survey question types:

• Multiple Choice: Single selection from options
• Checkboxes: Multiple selections allowed
• Rating Scale: Star ratings (1-5 or 1-10)
• Linear Scale: Slider from min to max (e.g., 1-10)
• Matrix/Grid: Rate multiple items on same scale
• Ranking: Order items by preference
• NPS (Net Promoter Score): "How likely to recommend?" (0-10)
• Open Text: Short or long text responses
• Image Choice: Select from images instead of text

7lnk provides comprehensive survey analytics:

• Response Summary: Total responses, completion rate, average time
• Question Analysis: Charts for each question (pie, bar, etc.)
• NPS Score: Automatic calculation with promoters/detractors
• Text Analysis: Word cloud and common themes (Pro+)
• Cross-tabulation: Compare answers across questions (Enterprise)
• Time Trends: See how responses change over time
• Export: Download raw data or formatted reports

Yes! Conditional logic (available on Pro and Enterprise) allows you to:

• Skip Logic: Skip questions based on previous answers
• Show/Hide: Display questions only if conditions are met
• Page Branching: Send respondents to different pages
• End Survey: End early based on disqualifying answers

Example: "If user selects 'No', skip questions 3-5 and go to question 6"

By default, surveys collect:

• Response answers
• Submission timestamp
• Basic device info (for analytics)

You can enable Anonymous Mode which:

• Doesn't store any identifying information
• Disables IP tracking
• Removes device fingerprinting
• Shows "Anonymous" badge to respondents

This is perfect for sensitive feedback, employee surveys, or research requiring anonymity.

Yes! Survey scheduling options include:

• Start Date: Survey opens at specific date/time
• End Date: Survey closes automatically
• Response Limit: Close after X responses received
• Custom Closed Message: Show message when survey is unavailable

Perfect for time-limited research, event feedback, or phased rollouts.

The CV/Portfolio Builder lets you create a professional online resume that you can share with a simple link. It's perfect for:

• Job Seekers: Stand out with an interactive resume
• Freelancers: Showcase your work and skills
• Students: Build your professional presence early
• Professionals: Keep your career profile updated

Unlike PDF resumes, your 7lnk CV is always up-to-date, mobile-friendly, and trackable (see who views it!).

Your CV can include these sections (all optional):

• Header: Photo, name, title, location, contact info
• About/Summary: Professional bio or objective
• Experience: Work history with descriptions
• Education: Degrees, certifications, courses
• Skills: Technical and soft skills with proficiency levels
• Projects: Portfolio items with images and links
• Languages: Language proficiency
• Awards: Honors and achievements
• Publications: Articles, papers, books
• Volunteering: Community involvement
• References: Professional references (optional)
• Custom Sections: Create your own sections

Drag and drop to reorder sections as you prefer!

Yes! Every CV can be exported as a beautifully formatted PDF:

• Print-optimized layout
• ATS-friendly format (for job application systems)
• Multiple page support for longer CVs
• Matching design to your online version

Click "Download PDF" from your CV dashboard. Great for submitting to job applications that require document uploads!

We offer multiple professional templates:

• Modern: Clean, contemporary design
• Classic: Traditional, professional look
• Creative: Bold colors and unique layouts
• Minimal: Simple and elegant
• Developer: Tech-focused with code aesthetics
• Executive: Sophisticated for senior roles

Each template supports custom color schemes. Preview templates before choosing!

Yes! CV analytics (Pro and Enterprise) show you:

• Total Views: How many people viewed your CV
• Unique Visitors: Individual viewers (not page refreshes)
• View Duration: How long people spend reading
• Traffic Sources: Where visitors come from
• Geographic Data: Location of viewers
• Device Info: Desktop vs mobile views

No! You control your CV's visibility:

• Public: Anyone with the link can view
• Private: Only you can see (draft mode)
• Password Protected: Requires password to view
• Unlisted: Not indexed by search engines but accessible via link

You can also temporarily disable your CV without deleting it.

Yes! With custom domains (Enterprise), you can use:

• cv.yourname.com
• yourname.com/cv
• resume.yourcompany.com

This creates a more professional impression and is easier to remember than a generic link.

A Business Profile is a public page that showcases your business or professional services. It's like a modern digital business card combined with a mini-website:

• Company/Personal Info: Logo, name, description, location
• Services: What you offer with descriptions
• Contact Methods: Phone, email, WhatsApp, social links
• Business Hours: When you're available
• Gallery: Photos of your work, products, or office
• Testimonials: Customer reviews and ratings
• Call-to-Action: Book appointment, get quote, etc.

Business Profiles are perfect for:

• Freelancers: Designers, developers, writers, consultants
• Small Businesses: Local shops, restaurants, salons
• Professionals: Lawyers, accountants, doctors, agents
• Service Providers: Contractors, cleaners, tutors
• Creators: Artists, photographers, musicians
• Startups: Quick web presence without building a website

You can have both! Many professionals use a CV for job applications and a Business Profile for freelance clients.

Yes! Multiple contact options are available:

• Contact Form: Built-in form that emails you directly
• Click-to-Call: Phone number that works on mobile
• WhatsApp Button: Opens WhatsApp chat with your number
• Email Button: Opens visitor's email app
• Social Links: Direct links to your social profiles
• Location Map: Show your business on Google Maps
• Booking Link: Link to Calendly, Cal.com, etc.

You choose which contact methods to display. Your actual contact info can be hidden until clicked.

Yes! The testimonials feature lets you:

• Add Manually: Enter testimonials yourself
• Request Reviews: Send a link for clients to submit reviews
• Moderate: Approve reviews before they appear
• Display: Show star ratings and written feedback
• Import: Pull reviews from Google, Facebook (Pro+)

Social proof is powerful! Profiles with testimonials get significantly more inquiries.

Yes! Business Profiles are optimized for search engines:

• Meta Tags: Automatic title and description
• Schema Markup: LocalBusiness structured data
• Mobile-Friendly: Fully responsive design
• Fast Loading: Optimized images and code
• SSL: Secure HTTPS connection
• Social Sharing: Open Graph tags for social media

With custom domain (Enterprise), your profile can rank for your business name and services!

Yes! Enterprise plans include team profiles:

• Add team member profiles to your business page
• Each member can have their own photo, bio, and contact
• Link to their individual CVs or social profiles
• Display roles and specialties

Great for agencies, consulting firms, and small businesses wanting to showcase their team.

We accept multiple payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express
• Cryptocurrency: Bitcoin, Ethereum, USDT, Tron, Solana
• PayPal: Available in supported countries
• Bank Transfer: For Enterprise annual plans

All transactions are processed securely. We never store your full card details.

Yes! You have full flexibility:

Upgrading:

• Takes effect immediately
• You're charged the prorated difference
• New features available instantly

Downgrading:

• Takes effect at end of current billing period
• Keep using current plan features until then
• No prorated refund (you've already paid for current period)

Yes! We offer a 7-day money-back guarantee for all paid plans.

If you're not satisfied within 7 days of your initial purchase:

• Contact our support team
• Tell us why (helps us improve!)
• Receive a full refund, no questions asked

When your paid plan expires and isn't renewed:

• Your links keep working: All existing links remain active
• Data is preserved: Nothing is deleted
• Account reverts to Free: You're limited to Free plan features
• Can't create new items: If over Free limits, can't add more until upgrade
• Advanced features pause: Password protection, analytics, etc. paused

You can renew anytime to restore full access!

Paying with crypto is simple:

Yes! Save money by paying annually:

• Monthly billing: Pay full price each month
• Annual billing: Get 2 months free (save ~17%)

Annual plans are billed as a single payment at the start of each year.

Yes! Invoices are automatically generated for all payments.

• Find invoices in Dashboard → Settings → Billing
• Download as PDF for your records
• Includes all required tax information
• Add your company details for business invoices

Absolutely! Security is our top priority:

• Encryption: All data transmitted via SSL/TLS (HTTPS)
• Password Security: Passwords hashed with bcrypt (never stored in plain text)
• Data Storage: Encrypted at rest in secure data centers
• Access Control: Strict internal access policies
• Regular Audits: Security testing and vulnerability scanning
• Backups: Daily encrypted backups with disaster recovery

Two-Factor Authentication adds an extra layer of security to your account:

Even if someone steals your password, they can't access your account without the second factor.

Supported authenticator apps:

• Google Authenticator
• Authy
• Microsoft Authenticator
• 1Password
• Any TOTP-compatible app

Enable 2FA in Dashboard → Security. Highly recommended!

Recovery codes are backup codes generated when you enable 2FA:

• 10 unique single-use codes
• Use them if you lose access to your authenticator app
• Each code can only be used once
• Store them somewhere safe (not on your phone!)

If you discover a security vulnerability:

• Email us at [email protected]
• Provide detailed description of the issue
• Include steps to reproduce if possible
• We'll respond within 24 hours

We appreciate responsible disclosure and may reward significant findings!

We collect data necessary to provide our services:

• Account Info: Email, username, password (hashed)
• Content: Links, bookmarks, forms, surveys you create
• Analytics: Click data, visitor info (anonymized)
• Usage: Features used, pages visited

We never:

• Sell your data to third parties
• Show ads based on your data
• Share personal info without consent

See our Privacy Policy for complete details.

Yes! You have full control over your data:

• Export: Download all your data anytime
• Delete: Permanently delete your account and all data

To delete your account: Dashboard → Settings → Delete Account